The short version Interested in ordering a tool I have listed? Send me an email with your name, mailing address, and the item number(s) you'd like. I will send them to you along with an invoice for the cost of the tools plus shipping costs. If you like the tools you send payment. If not you send them back. Easy!
The slightly longer version I sell everything on a first-come, first-served basis. I check my email as frequently as possible but there is a chance that the items you requested may have been claimed by someone else earlier. If that's the case I'll send you an apology and let you know if I have anything similar in stock. I generally ship tools within a day or two of receiving your order.
Shipping: I do not charge a packing fee. I charge you exactly what USPS charges me for shipping. I ship everything via USPS Priority Mail or, for smaller items, First Class Mail. Shipping outside the US is no problem so long as you are okay with the shipping costs. If you'd like, I'm always happy to provide a shipping quote before I send an order. I'm also happy to hold items for a while in order to combine multiple items in a single shipment to save you money.
Payment: Payment is not required until you receive your order and have a chance to inspect the tools. I can accept a personal check, PayPal, a Credit Card (Visa, MC, AMEX), money order, or Venmo. Payment details will be on the invoice I send you. I will send both a paper invoice in the box and an email invoice through QuickBooks. The email invoice will have a link to Intuit's secure payment website through which I can accept payment via credit card.
Guarantee: I fully guarantee everything I sell. You are welcome to return anything you order within 30 days of receiving it for any reason. No questions asked. Please don't hesitate to take advantage of this- I don't want you stuck with a tool you don't want or need. If it turns out I missed something please let me know! I'm definitely not perfect. If I missed a flaw or didn't describe something properly just let me know and I'll pay return shipping on the item. In short, I want you to be happy with the tools you buy from me.
Questions? Contact me via email and I'll answer any questions.